Please read our Terms & Condition before purchasing a product from us.
Effective date: 1 September 2023
Please read these Terms and Conditions ("Terms") carefully before using the hosting services provided by CloudFlow Hosting (Global Media d.o.o.). By using our VPS, Dedicated, Shared web, Game server and DDoS Protection hosting services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
1.1. You must be at least 18 years old to use our hosting services or have the legal authority to enter into agreements on behalf of an organization.
1.2. You agree not to use our services for any illegal or unauthorized purposes, including but not limited to copyright infringement, distribution of malware, or any activity that violates our Acceptable Use Policy.
2.1. To access our services, you must create an account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities that occur under your account.
2.2. You agree to provide accurate and complete information during the account creation process.
3.1. You agree to pay all fees associated with your use of our hosting services as outlined on our website.
3.2. Payments are due according to the billing cycle chosen during account creation. Failure to pay may result in service suspension or termination.
3.3. We do not refound services that are older than 24 hours.
4.1. We strive to maintain high service availability. However, we do not guarantee uninterrupted access to our services due to factors beyond our control, such as network issues or data center maintenance.
5.1. You are responsible for all data and content stored, transmitted, or processed through our hosting services.
5.2. You agree not to host or transmit any content that violates applicable laws or infringes on the rights of third parties.
6.1. You are responsible for maintaining the security of your account and server. You must promptly notify us of any unauthorized access or security breach.
6.2. We implement security measures to protect your data, but we cannot guarantee absolute security.
7.1. We reserve the right to suspend or terminate your account and access to our services if you violate these Terms or engage in activities that jeopardize our infrastructure or other users.
8.1. We are not liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of our services.
9.1. We may update these Terms from time to time. We will notify you of significant changes through email or prominent notices on our website.
10.1. These Terms are governed by and construed in accordance with the laws of Bosnia and Herzegovina, without regard to its conflict of law principles.
11.1. If you have any questions, concerns, or feedback regarding these Terms, please contact us at CloudHosting@gmx.de.
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